Account and Data Deletion Request
Last updated: June 29, 2026
GoJo users can request deletion of their account and associated personal data at any time. This includes account profile details, saved listings, and listings submitted by the account where deletion is permitted by law and marketplace safety requirements.
How to request deletion
- Email GoJo support from the email address used for your GoJo account, or include the account email in your request.
- Include your full name and phone number if they were used on your account or listings.
- Tell us whether you want your full account deleted or only specific listings removed.
What data may be deleted
We will delete or anonymize account profile information, saved listings, and listing contact details connected to your account. Public listing content you submitted may be removed from the marketplace when the account is deleted.
Data we may need to retain
Some records may be retained for a limited period when required for security, fraud prevention, legal compliance, dispute resolution, or marketplace integrity. Retained records are limited to what is necessary for those purposes.
Processing time
We aim to review deletion requests within 7 business days. If we need more information to verify the account, we will contact you at the email address provided.
Contact
If the button above does not open your email app, send your request to support@mayadigitalsolution.com.